I received a message that my Emerson Sensi™ thermostat is frequently going offline or disconnecting. What should I do?

The TEMP✓ team detected a problem and sent you this message to help you reconnect your Sensi thermostat. Here are some steps to troubleshoot your connectivity and get back online.

If problems persist with wifi connectivity, contact Sensi support at 888-605-7131 to receive additional guidance and next steps.

Last Update: March 5, 2019

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