How do I configure my thermostat for a heat pump?
If you need to configure your smart thermostat to detect that you have a heat pump, the setup varies slightly depending on what type of thermostat you have. Below are thermostat-specific resources to help you troubleshoot your configuration and wiring, or you can reach out to their customer support teams to assist.
Google Nest
Nest thermostat: heat pump support article
Google Nest customer support: https://support.google.com/googlenest/gethelp
Sensi
Sensi: How do I configure my thermostat
Sensi customer support: (888) 605-7131
ecobee
In order for ecobee to recognize your heat pump, the W (W1) wire must be placed within the O/B terminal.
How to configure ecobee to use a heat pump
ecobee customer support: (877) 932-6233
Honeywell Home
To configure your Honeywell Home thermostat for a heat pump, visit the Honeywell Home Installation Support Page and select your Honeywell Home model to find instructions for your specific device.
Honeywell Home customer support: 800-633-3391
Did you find this helpful?