How do I configure my thermostat for a heat pump?

It’s important that you configure your smart thermostat to detect that you have a heat pump in order to participate in TEMP✓. The setup varies slightly depending on what type of thermostat you have. Below are thermostat-specific resources to help you troubleshoot your configuration and wiring, or you can reach out to their customer support teams to assist.

 

Google Nest

Nest thermostat: heat pump support article

Google Nest customer support: https://support.google.com/googlenest/gethelp 

 

Sensi

Sensi: How do I configure my thermostat

Sensi customer support: (888) 605-7131

 

ecobee

In order for ecobee to recognize your heat pump, the W (W1) wire must be placed within the O/B terminal. 

Wiring Diagram

How to configure ecobee to use a heat pump

ecobee customer support: (877) 932-6233

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